Healthcare EmpathyRx Lab
Healthcare EmpathyRx Lab
The Healthcare EmpathyRx Lab conducts transdisciplinary research to develop healthcare education interventions that sustain empathy, cultural awareness, and health-related literacy challenges within health professions and across the health education and professional development journey. We blend insights from neuroeducation, the art and science of nursing and medical education with innovative technologies to enhance healthcare practice. With the support of SDSU’s VITaL Research Center and the expertise of our industry advisors, we aim to nurture a more compassionate and competent healthcare future for all. Our advisors bring invaluable expertise and real-world perspectives, ensuring our interventions are both innovative and practical, meeting the evolving needs of the healthcare industry. The SDSU EmpathyRx Lab has joined the Global Empathy in Healthcare Network, expanding its role in an international effort to advance empathy-centered healthcare education and practice. This collaboration positions the Lab as both a learner and a leader in shaping how empathy is taught, measured, and practiced around the world.
Reactivating Healthcare Empathy via Transdisciplinary Research, Patient Perspectives, and Immersive Learning

Our DNA

Our Team

Our Projects
The EmpathyRx Lab Joins the Global Empathy in Healthcare Network

Maria Keckler Ph.D.

Shiloh Williams, Ph.D.
Dr. Williams is an Assistant Professor at SDSU School of Nursing, co-founder of the EmpathyRx Lab, and faculty research fellow with SDSU’s Virtual Immersive Teaching and Learning (VITaL) Research Center. She has extensive experience in healthcare administration, literacy, and operations and has expertise in creating and implementing healthcare provider education and professional development curricula. Her research aims to improve health literacy and advance empathy in nursing education and practice.

Sean Hauze, Ph.D.
Dr. Hauze oversees SDSU’s Virtual Immersive Teaching and has been a key partner and technical advisor in facilitating evidence-based research for the EmpathyRx Lab. He has co-authored and presented findings internationally with Dr. Keckler. He also serves as Senior Director of Instructional Technology at San Diego State University. He is a doctoral faculty member in the San Diego State University/Claremont Graduate University joint Ph.D. program in education.

Aaron Elkins, PhD
Aaron C. Elkins is an Associate Professor in the department of Management Information Systems and Director of the James Silberrad Brown Center for Artificial Intelligence Research at San Diego State University (SDSU). Prior to joining SDSU, he was a postdoctoral researcher at both the University of Arizona and Imperial College London. Elkins researches human-robotics interactions that incorporate AI to explain and predict human emotion, deception, and mental health based on physiological and nonverbal behavior. Elkins also investigates how human decision makers perceive and incorporate these technologies into their lives.

Dominic Tong, M.D.
Dr. Tong is a physician executive with diverse healthcare practice and management experience and senior executive roles in the biopharma, MD&D industry with the Johnson & Johnson Family of Companies and early-stage life science companies. His recent focus has been consulting or advising for early-stage technology companies in the life sciences and healthcare, occasionally serving as interim medical director or chief medical officer. Since 2018, Dr. Tong has been an adjunct instructor for the MIT, New England Regional Innovation Node NSF I-Corps program and a MIT Venture Mentoring Service mentor. He began supporting the I-Corps site at SDSU/CSU in 2018.

Paul Zak, Ph.D.
Dr. Paul J. Zak is a Professor at Claremont Graduate University and is ranked in the top 0.3% of most cited scientists with over 200 published papers and more than 20,000 citations to his research. He has written three general audience books and is the founder of Immersion Neuroscience and SIX, a free app designed to help individuals live a healthier, longer, and more redically fulfilled life. His Neuroeconomics lab and company create technologies that enable human flourishing. His specialties include digital health, behavioral neuroscience, neuroeconomics, neuromarketing, and neuromanagement.

Manjiri Khare, M.D.
Dr. Manjiri Khare is a physician in obstetrics, specializing in maternal–fetal medicine in the United Kingdom. Her commitment to advancing empathetic perinatal care has been recognized by The Stoneygate Centre for Empathic Healthcare, earning her the distinction of Empathy Champion at University Hospitals of Leicester NHS Trust. An advocate for empathy in healthcare, Dr. Khare serves as Associate Professor at the University of Leicester Medical School, where she contributes to teaching, mentoring, and research in women’s health and fetal medicine. Her academic and professional leadership reflects her dedication to shaping the next generation of empathetic healthcare professionals in her field.
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Williams, S., & Keckler, M. (2025, November 7–8). Seeing through patient’s eyes: The impact of immersive micro-stories on empathy in nursing education [Conference poster]. The Western States Simulation Alliance Bridges Conference, San Diego, CA.
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Keckler, M., & Williams, S. (2025, September 15–16). EmpathyRx: Widening the empathy lens through neuroeducation and eXtended reality patient-story simulation. Presentation at the Global Empathy in Healthcare Network Symposium 2025: “Rehumanising Healthcare in a Divided World”, University of Leicester, Leicester, UK.
- Keckler, M., Hsu, C.-H., & Zak, P. J. (2025). Virtual Reality Education Increases Neurologic Immersion and Empathy in Nursing Students. Nursing Reports, 15(9), 336. https://doi.org/10.3390/nursrep15090336
. - Williams, S. A., Martin, M., Hussey, L. C., Ojeda, M., Carlson, B., & Keckler, M. (2024). Are We Missing the Mark? Understanding Health Literacy in A Rural-Border Hospital. Clinical Nursing Research. https://doi.org/10.1177/10547738231221861
. - Keckler, M. (2023). Empathy Unfolding: A Complexity Neuroeducation Framework for Tracing the Impact of Immersive Storytelling and Transformational Learning on Nursing Education [Doctoral Dissertation, Claremont Graduate University].
. - Keckler, M. (2023). Widening the Lens: The Wicked Problem in Healthcare. In L. C. Broca Domínguez (Ed.), I Seminario de Investigación Binacional Oaxaca-San Diego: Un espacio intercultural (pp. 90-103). Universidad La Salle Oaxaca. (Digital Version)
. - Keckler, M., Hoyt, H., Hauze, S., & Frazee, J. (2023, October 11). Empathy Unfolding: Immersive Learning and Neuroeducation Insights through eXtended Reality Simulation. EDUCAUSE. (Presentation Abstract)
. - Keckler, M., Hoyt, H., Hauze, S. & Frazee, J. (2023). Comparing Two-Dimensional Video to Virtual Reality through Interdisciplinary Collaboration: Immersive Learning, Story Interventions, and Qualitative Insights in Nursing Education. In T. Bastiaens (Ed.), Proceedings of EdMedia + Innovate Learning (pp. 1019-1028). Vienna, Austria: Association for the Advancement of Computing in Education (AACE). (Digital Version)
📢 The SDSU EmpathyRx Lab Joins the Global Empathy in Healthcare Network
The SDSU EmpathyRx Lab has joined the Global Empathy in Healthcare Network, expanding its role in an international effort to advance empathy-centered healthcare education and practice. Through this collaboration, the Lab contributes its ongoing research on neuroeducation, immersive storytelling, and extended-reality patient simulation to a global community of educators, clinicians, and innovators working to rehumanize healthcare. Joining the Network positions SDSU’s EmpathyRx Lab as both a learner and a leader in shaping how empathy is taught, measured, and practiced worldwide (Learn more about the Global Empathy in Healthcare Network).
📢 NSF I-Corps National Award (Fall 2024)
The EmpathyRx team receives the 2024 National Science Foundation Innovation (NSF I-Corps) Award to explore the translation potential of virtual reality simulation technology to enhance empathic concern and compassionate care among medical/nursing students and healthcare professionals (Learn more about NSF I-Corps).
📢 NSF I-Corps Hub: Desert and Pacific Region Award (Spring 2024)
The EmpathyRx team successfully completes the regional NSF I-Corps program with a recommendation to advance to the National Program (Learn more about the Dessert and Pacific Region Hub).
Contact
Monday – Friday, 9:00am – 4:00pm
Partners & Sponsors
The EmpathyRx Lab is supported by the SDSU VITaL Research Center Faculty Fellowship (2023–2025) and the SDSU School of Nursing's ongoing partnership and dedication to empathy-centered education.
